FAQs
How many staff do you have?
We are a small team of 6 full time staff and 2 part time staff
Where are you located?
Our head office is in a commercial building in Neutral Bay, Sydney, NSW Australia.
We have a second office and two full time team members in Lisbon, Portugal.
Are you open to the public?
Our Sydney office can be visited Monday to Wednesday between 8:30am and 4:00pm. Just give us a call should you wish to visit as we are generally not open to the public, but you can certainly visit us if we are provided a call in advance.
What are your business hours?
We are open Monday to Thursday 8:30am to 4:00pm
Friday we get an early mark and operate from 8:30am to 3:00pm
How can we call you?
You can ring on 0429 488 552 or Whatsapp on +61429 488 552
Can I check the status of my order?
Yes we will provide updates including tracking numbers of shipments to make it easier for you to stay informed.