SHIPPING POLICY

Free Shipping on all International Orders

  • Free shipping is available on orders over AU$175 within Australia.
  • Free shipping is available for all international orders.
  • Standard post is used for domestic orders, while a trusted courier service is used for international shipments.

Operating Hours

Mon to Thur: 8:30 AM - 4:00 PM AEST
Friday: 8:30 AM - 3:00 PM AEST

We process orders from Monday to Thursday (excluding public holidays) between 8:00 AM and 4:00 PM AEST. Orders placed after this time will be processed on the next business day.

Depending on hive activity, it may take 1-2 business days for your order to leave our warehouse.

You’ll receive an email with tracking details as soon as your order has taken flight. 🐝

Note: During high-traffic periods, such as major promotions, we might experience slight delays. We appreciate your patience as our team works hard to send your goodies buzzing your way.

Shipping Within Australia

 Shipping Method Order Value Cost


Standard Shipping

 Orders under $174.99 $11.99
Standard Shipping Orders over $175.00 Free
Express Shipping All Orders

$15.00

Delivery Times Within Australia

Shipping times may vary depending on your location and courier service. These estimates do not include the order processing time of 1-2 business days:

  • Metro Areas: Typically faster delivery.
  • Rural Areas: Allow extra time for delivery.

For exact delivery times, refer to Australia Post or your selected courier’s guidelines.

Shipping – International

 Shipping Method Region Cost

Standard Shipping with tracking

 All countries Free

Delivery Times International

All international orders (including New Zealand) are shipped via a reliable courier service. Please note:

  • Orders may be subject to customs inspections, import duties, and taxes unique to your country.
  • Delivery times vary based on location and customs processing.

Taxes & Duties: Please be aware of the following for international orders:All applicable customs, import duties, taxes, and fees are the customer’s responsibility.These fees must be paid by the customer to clear customs. If you refuse to pay, the package will be returned to us, and you will be refunded the order cost minus any additional shipping charges incurred. Customs authorities require that we declare the value of your order on the package. Delays caused by customs are beyond our control. This is the most serious statement you will probably read on this entire site.